SaaS

computer server rack with padlock and CCPA text

CCPA Requests: Handling Deletion, Privacy, Compliance Requirements

    Stop.  The CCPA changed recently.  Many of the articles on the internet about it that I saw recently are wrong and outdated.  This article is up-to-date as of its publish date. We just received an email requesting we delete someone’s data, what do we do? Step 1: You need to determine if you’re […]

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Copyleft: Ultimate Guide for Software Developers

What’s Copyleft? In the simplest terms, Copyleft is a type of contract that governs the use of a piece of open-source software.  Copyleft gets a lot of press because it’s a powerful type of contract that can have unintended consequences for companies that use open-source software that’s subject to a Copyleft license – far-reaching consequences,

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Business Associate Agreement: a SaaS Company Guide

What is a Business Associate Agreement? Simple: a Business Associate Agreement is the name of a common contract between what’s called a “Covered Entity” (e.g., a hospital network) and a “Business Associate” (e.g., a SaaS company handling data related to health information).  Business Associate Agreements are not terribly long, maybe 4-5 pages, but they are

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Terms of Service: SaaS Company Must-Have

What are Terms of Service? Simple: Terms of Service are a contract between a SaaS company and its customers.  “EULA,” or “End User License Agreement,” is the common name for on-prem software’s analogous legal document.  You might sometimes see “Terms of Use” or “Service Terms” or “Subscription Terms” or “Subscriber Agreement” used as the title

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Acceptable Use Policy: Do you need one?

What’s an Acceptable Use Policy? An Acceptable Use Policy is a legal document that forms a part of the “contract stack” of a software, SaaS, PaaS, or IaaS company.  The document is typically designed to supplement the usage rights and usage parameters that are defined within the End User License Agreement (EULA), Terms of Service

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